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Coinbase Admits to User Data Leak

Anca Florentis by Anca Florentis
March 4, 2019
in News
coinbase

Popular crypto exchange Coinbase acquired controversial surveillance firm Neutrino leading to a #DeleteCoinbase trend. The hire was justified by the exchange after it admitted that its previous analytics providers sold their user data.

A crypto trading platform which was trusted by many, Coinbase prompted many to delete their accounts after it bought blockchain analytics company Neutrino. Neutrino’s team is comprised of Hacking Team members, which allegedly sold spyware to oppressive governments around the world. Hacking Team was also responsible for sending human rights activist Ahmed Mansoor to prison for ten years. It is without surprise that the Coinbase’s community reacted as they did regarding the hire.

Adding to the wave of panic it stirred, Coinbase head of sales, Christine Sandler revealed in an interview with Cheddar that the previous company which was hired to monitor blockchain data had been leaking customer data.

“It was important for us to migrate away from our current providers. They were selling client data to outside sources and it was compelling for us to get control over that and have proprietary technology that we could leverage to keep the data safe and protect our clients.” said Sandler.

https://twitter.com/geoffgolberg/status/1100898212238581760

She went on to say that Neutrino has the best talents and their skill would be used to keep “data safe and protect” clients. The company explained its reasoning behind this deal, which monetary value remains unrevealed:

“[This deal] will also help us bring more cryptocurrencies and features to more people while helping ensure compliance with local laws and regulations. Neutrino’s technology is the best we’ve encountered in this space, and it will play an important role in legitimizing crypto, making it safer and more accessible for people all over the world.”

It is yet unknown which analytics provider Coinbase previously used, the gravity of the breach and how much data was leaked. But it is speculated that analytics platforms Chainalysis and Elliptic are possible candidates that have adopted this model.

Many are still speculating if the move to acquire Neutrino was a wise one on Coinbase’s part. The deal has prompted many to take to Twitter and start the #DeleteCoinbase movement, with partakers of this movement featuring the @BTC handle, Mr. Hodl, Udi Wertheimer, Tone Vays, as well as other important industry commentators

While Neutrino is now under Coinbase ownership, the company will still operate separately, sourcing information to governments on traders and their activities. The exchange’s privacy policy says that selling personal data will not be allowed. But privacy policies can be easily modified.

Tags: acquisitionCoinbasedata leakageneutrino
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Anca Florentis

Anca Florentis

Investigative Journalist | Adoption Reporter | Human-Centered Crypto Storyteller
Anca Florentis is a journalist and market researcher whose work sits between investigative reporting and human-centered crypto storytelling. At TheCCPress, she covers adoption, market transparency, founder and company narratives, and the social consequences of crypto expansion across different regions. Her writing is built around people, incentives, and public trust rather than abstract market chatter.

“A strong crypto story should explain not only what happened, but who it affected and why trust changed.”

Profile
- Gender: Female
- Born: July 1993
- Based: Cluj-Napoca, Romania
- Company: TheCCPress
- Website: https://theccpress.com/
- Coverage Focus: Investigations, people, adoption, company stories, regulatory tension

Experience
Anca’s background spans financial reporting, fintech journalism, and crypto research. She has worked on stories involving European regulation, cross-border payments, DeFi adoption, and early Bitcoin use cases, which gives her a broad base for narrative journalism that remains grounded in evidence. At TheCCPress, she is especially useful when a story needs both reporting discipline and a human-centered angle.

Background
She studied economics and international business before deepening her work in digital media and communication. That combination shaped her reporting style: structurally aware, curious about systems, but still focused on the people and organizations moving through those systems. She is particularly effective on pieces where institutional language hides a more personal or social conflict underneath.

Achievements
Anca has contributed feature reporting, event coverage, founder interviews, and market-context journalism across European crypto and fintech topics. Her strongest contributions are stories that connect adoption or regulation with people, incentives, and trust rather than treating those issues as abstract themes.

Work Style
She writes with a measured investigative tone and tends to work from interviews, documented context, and narrative framing rather than short-form reaction. That makes her a strong fit for TheCCPress sections where the goal is to explain how a story unfolded and why it matters beyond a single market cycle.

Skills
Anca’s key strengths include investigative journalism, market research, founder and company profiling, regulatory reporting, feature writing, and cross-border crypto context. She is especially valuable on stories that need both narrative depth and factual discipline.

Additional Information
Within the new site structure, Anca fits naturally in investigations/controversy, people/founders, people/institutions, and selected stories/company-sagas. She helps TheCCPress sound more like a real editorial publication and less like a generic crypto feed.

Anca Florentis's Social Media Platforms
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