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Coinbase Admits to User Data Leak

Anca Florentis by Anca Florentis
March 4, 2019
in News
coinbase

Popular crypto exchange Coinbase acquired controversial surveillance firm Neutrino leading to a #DeleteCoinbase trend. The hire was justified by the exchange after it admitted that its previous analytics providers sold their user data.

A crypto trading platform which was trusted by many, Coinbase prompted many to delete their accounts after it bought blockchain analytics company Neutrino. Neutrino’s team is comprised of Hacking Team members, which allegedly sold spyware to oppressive governments around the world. Hacking Team was also responsible for sending human rights activist Ahmed Mansoor to prison for ten years. It is without surprise that the Coinbase’s community reacted as they did regarding the hire.

Adding to the wave of panic it stirred, Coinbase head of sales, Christine Sandler revealed in an interview with Cheddar that the previous company which was hired to monitor blockchain data had been leaking customer data.

“It was important for us to migrate away from our current providers. They were selling client data to outside sources and it was compelling for us to get control over that and have proprietary technology that we could leverage to keep the data safe and protect our clients.” said Sandler.

https://twitter.com/geoffgolberg/status/1100898212238581760

She went on to say that Neutrino has the best talents and their skill would be used to keep “data safe and protect” clients. The company explained its reasoning behind this deal, which monetary value remains unrevealed:

“[This deal] will also help us bring more cryptocurrencies and features to more people while helping ensure compliance with local laws and regulations. Neutrino’s technology is the best we’ve encountered in this space, and it will play an important role in legitimizing crypto, making it safer and more accessible for people all over the world.”

It is yet unknown which analytics provider Coinbase previously used, the gravity of the breach and how much data was leaked. But it is speculated that analytics platforms Chainalysis and Elliptic are possible candidates that have adopted this model.

Many are still speculating if the move to acquire Neutrino was a wise one on Coinbase’s part. The deal has prompted many to take to Twitter and start the #DeleteCoinbase movement, with partakers of this movement featuring the @BTC handle, Mr. Hodl, Udi Wertheimer, Tone Vays, as well as other important industry commentators

While Neutrino is now under Coinbase ownership, the company will still operate separately, sourcing information to governments on traders and their activities. The exchange’s privacy policy says that selling personal data will not be allowed. But privacy policies can be easily modified.

Tags: acquisitionCoinbasedata leakageneutrino
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Anca Florentis

Anca Florentis

Joshua Trelawen is a veteran blockchain researcher, crypto reporter, and on-chain analyst with over 10 years of experience in digital assets and decentralized finance. As a contributor to Theccpress.com, he specializes in dissecting blockchain data, analyzing tokenomics, and uncovering DeFi and NFT market trends with precision. Joshua has advised research firms, hedge funds, and media outlets, providing actionable insights on liquidity flows, whale movements, and regulatory narratives. Backed by advanced studies in economics and certified expertise in blockchain analytics, he bridges the gap between complex on-chain data and clear, trustworthy reporting. His work embodies transparency, expertise, and authority — empowering both institutional and retail investors to make informed decisions in the evolving crypto market.

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