Changelly Exchange Review | Fees, Security, Pros and Cons in 2019

What Is Changelly?

Changelly is a popular, crypto-to-crypto trading platform which was based in the Czech Republic in 2013. As of 2015, the company has amassed an international customer base of 300,000 users.

The exchange enables users to make fast crypto conversions by directly aggregating and suggesting the best rates. Their robot, which generates the best rates in a matter of milliseconds, is integrated into other popular trading platforms, such as Poloniex and Bittrex.

Supported Cryptocurrencies

Changelly accepts only crypto-to-crypto transactions but does not accept fiat currency purchases. You can deposit in US dollar or Euro to buy over the coins listed on the website.

The list of supported cryptocurrencies is comprised of over 35 cryptocurrencies, including: Bitcoin, Litecoin, Ethereum, Dash, Dogecoin, Bytecoin, and more.

Supported Countries

Changelly and its services can be accessed by users from all over the world.

How Does It Work?

Changelly is a user-friendly website that offers detailed instructions for the trading process, allowing even the most inexperienced beginners to easily use the platform.

First, you have to select the cryptos you would like to exchange by using two dropdowns. After entering the amount, an estimate of that amount will be shown in the other crypto.

Then, you must confirm or change the amount. The exchange rate, received amount, estimated arrival time, and transaction fee will also be shown.

Next, enter the wallet address to which you want the funds to be sent. Thoroughly verify this address.

After that, all the information from the previous pages will be shown to you, and you will have to confirm the order. Take your time to verify if all the information is correct before moving to the next step.

Deposit the fund of the original currency into the wallet on your Changelly account. This can be done either by copy-pasting the wallet address or scanning the QR code.

For certain cryptocurrencies, you will be required to provide additional cryptocurrencies.

A confirmation via email will be sent by Changelly once it has received the funds. The exchange process is completed in 5 to 30 minutes.

Accepted Payment Methods

The platform allows the user to make withdrawals and deposits in more than 35 cryptocurrencies. Deposits can also be made via Credit Card and Debit Card, but you can only withdraw in cryptocurrencies.

Transfer Limits

The limits featured on this exchange are very high, with good liquidity, meaning that you can make trades of any volume. Keep in mind that there is also a blockchain network fee that you will have to include in your transfer amounts.

When it comes to bank card payments, there are some restrictions, although you can increase these limits as you make more purchases. US residents will have no more limits after a month has passed:

• 1st transaction – $500;
• After 4 days – 1000;
• After 1 month – Unlimited.

Changelly Security

There is not much information regarding Changelly’s security implementations. But you do not have to worry, as user funds are never kept on the platform. The funds are immediately directed to your wallet after the exchange has been made.

For personal account security, the website enables two-factor authentication when you sign in via Google Authenticator. Other user data such as email addresses are kept private and used only to contact the user for transaction confirmation.

Company Trust

Changelly is the product of the MinerGate team. MinerGate is a bitcoin mining pool which was created in 2013. They have sealed partnerships with Coinomi and Jaxx, two very popular wallet services, and the platform has over 500,000 users.

There have been some complaints regarding the service, which were reportedly about the poor exchange rates available on the website.

Customer Support

The customer support on the Changelly website is rather difficult to locate. The support system link appears only on certain pages and, sometimes, when clicking on the “Support” link, you will be redirected to the home page. When you link up and it works, you will be able to submit an issue from the buggy pop-up window which will be featured to you.

Customers can contact the exchange via email and social media. The website doesn’t list response times but has a comprehensive FAQ section that will probably answer many of your questions.

Changelly Exchange Review: Verdict

Changelly is a good alternative for those that want to convert one cryptocurrency into another without having to go through verification procedures which are imposed by regular exchanges.

While there are some bugs on the website and the exchange rates need some improvement, the platform is still a recommended option for those looking to make crypto-to-crypto exchanges.

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